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21/07/2022

Shared Properties Repair App To Be Adopted By Two More Councils

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An app developed to help the owners of shared properties repair their buildings, first launched in Edinburgh, has been so successful in its first year it is already being rolled out by two other local authorities in Scotland.

Developed by the City of Edinburgh Council with tech company Novoville, a new app launched in April last year has been helping more than 500 tenements with nearly 5,000 properties across Edinburgh in carrying out £700,000 worth of much needed repairs to improve their buildings.

The app has been so popular that Perth and Kinross and East Ayrshire Councils have announced that they are launching it as well.

Born out of the Scottish Government's CivTech Accelerator programme, the app was designed to make it easier for residents living in shared properties to keep their buildings in good condition. It's attracted twice as many privately owned tenements in a year as the Council usually deals with in that time frame.

The repairs carried out range from £50,000 for extensive roof repairs down to £200 for new door locks, through to £20,000 improving stonework, £5,000 repainting stairwells to £2,000 on new gutters. Around 150 trusted traders are listed on the app but you can use it with your own trader as well.
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Councillor Mandy Watt Finance and Resources Convener said: "Edinburgh is leading the way in this work in Scotland and it is great news that two other councils are now about to launch it in their area as well. Our Shared Repairs Team is doing a fantastic job helping people who live in shared buildings through the steps they need to take to carry out repairs to their properties.

"The app helps people take greater control of the process. It's very accessible and easy to use.

"Edinburgh has around 170,000 tenement flats and other shared buildings with multiple owners. It's great to see so many property owners already engaging with the app, as many of these buildings are in need of urgent repair.

"The feedback I'm getting is that without the app, some people say they wouldn't have had the confidence to approach neighbours and get the repairs done, or the process would have taken a lot longer due to communication breakdowns and uncertainties about the correct course of action."

Louis Daillencourt from Novoville said: "It's been a pleasure to work with Edinburgh proprietors in the last year to help them fix often longstanding issues, keep their buildings safe, and make them more comfortable. Thanks to their feedback, we've learnt a lot and invested towards making the app ever simpler to use.

"This year, we're progressing on multiple fronts. First, we're deploying in more local authorities, collaborating with their private sector housing teams to make the app available to more and more owners around the country. We're also continuing to work with consultants, architects and surveyors to ensure proprietors get the programme of work and maintenance plan their building needs. But in the wake of COP26, we're also working on an absolutely critical development: making energy-efficiency upgrades accessible through the app."

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