Mr Archer has been a Housing Management Officer working in the Inverness team for 30 years and during this time has provided support to many individuals and families to help them through what can often be difficult and challenging times in their lives.
The introduction of Welfare Reform and Universal Credit, has led to an increase in workload and the complexity of cases. Ron, though has made it his priority to ensure tenants are given the assistance they need to cope with these fundamental changes. His dedication and drive means he has also made strong links and networks with third-sector agencies, Housing Benefit colleagues and other support agencies.
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Housing Manager Sandra MacLennan who nominated him said: "Ron shows genuine commitment, care and compassion. He is the kind of person who will always go the extra mile to help tenants and his work colleagues, in fact, anyone who asks for assistance. He is always there to provide support and to help to find a solution."
According to the council, Ron's drive goes beyond his normal work remit. It is not unusual for him to help tenants in his own time cutting grass, helping them move, and keeping in touch with them to make sure they are settled.
He was presented with his award by the Leader of the Council, Cllr Margaret Davidson and Nitesh Jain from WIPRO during a ceremony held last night in Inverness Town House. The Awards, were sponsored by Viridor, Hub North Scotland, Zurich Municipal, Morrison Construction and WIPRO.
Runners up were Vicky MacDonald who works at Inverlochy Primary in Fort William as a Pupil Support and Children's Services Worker and Fiona Emslie, a Learning and Development Adviser.
(MH/CM)
