Residents in South Lanarkshire are being urged to stay vigilant follows reports of a bogus caller incident in Strathaven.

A man claiming to work for Scottish Water called to a property in the Marchmont Gardens area of the town on Saturday, 30 December.

He told an elderly resident that he was there to carry out some checks. When asked for identification the man told the resident he would insert his his business card through the letter box. However, he failed to do this and drove away.


Scottish Water has confirmed no such checks were being undertaken in the area and the matter is being treated as a bogus caller incident.

Ruaridh MacGregor, Scottish Water's corporate affairs manager for the area, reminded customers they should follow the 'Three C's rule; CARD, CHECK and CALL.

"Please don't be fooled by bogus callers. If you're in any doubt at all about anyone at your door and the reason they're there, don't even open your door. Don't allow the caller access until you're content that they're genuine; anyone who's genuine won't be offended if you ask them for ID.

"All Scottish Water employees – and anyone working for us - are highly visible and always carry photo ID when out and about. Follow our essential advice – if we knock on your door, check our photo ID and follow our Three C's rule: Card – Check – Call."

(LM/MH)