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81 Review(s) Star Rating

Express Toughening Ltd

Express Toughening Ltd Contact Details

Telephone
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Contact
Enquiries
Email
Address
51-55 Fowler Road Hainault Business Park
Ilford
IG6 3UT
Opening Hours
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Monday
08:00-16:00

Tuesday
08:00-16:00

Wednesday
08:00-16:00

Thursday
08:00-16:00

Friday
08:00-16:00

Saturday
Closed

Sunday
Closed

Other Dates

About Express Toughening Ltd

Business overview
For more than 20 years Express Toughening Ltd has become one of the leading glass tougheners, processors, laminators and painters in the South East of England.

Our dedicated team will able to advise and assist you with any project big or small. With the ability to deliver glass nationwide in a timely manner.

We offer free same day quotations and colour matching service if needed - simply call with your requirements today and we'll be happy to help!

Products & Services

Reviews & Testimonials for Express Toughening Ltd

1 star review
May 31, 2023
Really bad experience with my order
5 weeks gone and still I don’t have a delivery day, i call them every day and they seams that they dot know where my order is .
Review by
Shkelqim Bushgjokaj
5 star review
September 14, 2021
Lovely splashbacks - a recommended company to deal with...
I placed an order for a 60cmx70cm glass hob splashback via Amazon and this seller was great. They responded quickly to my two emails and gave me a clear indication on when the item would be sent. I ordered it on 5 August and received it by courier to the door on 17 August, which was within the timeframe promised. The description had said kerbside delivery only, which can tricky here due to there being no easy parking nearby but I figured that I could manage the weight of this item. However I was pleasantly surprised when it was delivered to my door with no hassle. The splashback arrived very well packaged, with padding around all of the edges of the glass and inside sturdy cardboard. I'm really pleased with the item as it looks good and will be a focal point in my new kitchen. I'd definitely recommend this company for hob glass splashbacks.
Testimonial by
London222
5 star review
August 10, 2021
Great glass top and excellent customer service. Also much cheaper than my local glass supplier. I will defo use them again if I need more glass in future.
Testimonial by
Tancrede Bonnard
5 star review
July 13, 2021
We had a glass balconies made via eBay our contact was Helen who was superb so much so we went back to get some bathroom cabinet mirrors redone as our new flat came with cracked ones she sorted everything and at a very reasonable price - happy to share photos of the completed job.
Testimonial by
Gary W
5 star review
June 28, 2021
Great experience from purchase to delivery...
Great products with easy to deal with website. Good communication from purchase to delivery so highly recommend this business.
Testimonial by
Simon Eastwood
5 star review
June 25, 2021
Excellent service and quality of product. Ordered bespoke toughened glass for a garden windbreak. Glass was made to order for a very competitive price and communication throughout was excellent. Took a while to arrive although to be fair this is dependent on the delivery van schedule so no complaints. Project went together well and very pleased with quality of the glass supplied and customer service overall.
Testimonial by
J vn
5 star review
June 09, 2021
Excellent service. Delivered free as I only live up the road. I would give them a 5 star review. Helen in sales was brilliant giving service and advice. Will definitely use them again. Deborah Best
Testimonial by
Deborah Best
5 star review
May 05, 2021
So our place is in the Highlands and we needed about 200 individual panes of glass of various types. Though Express Toughening are far from local they’re brilliant. Did everything as requested. Super efficient, great value and provided great advice.
Testimonial by
Salem Avan
5 star review
April 18, 2021
Fantastic customer service, highly recommend. Kane was extremely helpful with all my questions.
Testimonial by
Josh Lawson
5 star review
March 25, 2021
Testimonial by
Dan Mcauley
5 star review
March 22, 2021
All good. I use them a lot.
Testimonial by
Paul Ellender
5 star review
March 17, 2021
Online purchase 4mm toughened glass for greenhouse. Although slightly dubious about ordering from a company I’ve never heard of and not local (300mile away) I’m so glad I took the plunge. A great customer service from Helen and the team from start to finish, clearly there was nothing for me to worry about. Their website is easy to use and made ordering online a doddle and for those shapes they don’t have on their website a quick email and rough diagram sorted any issues there. All glass arrived on time well packed and with no breakages. It’s a company I wouldn’t hesitate to use again and I’d definitely recommend it to others who need quality glass cut to size.
Testimonial by
David Convery
5 star review
February 16, 2021
Excellent product. Exactly what it says on the tin. Brilliant, friendly service from Helen. Definitely recommended. (And we're on the Scottish border) Tony Fields
Testimonial by
Susan Fields
5 star review
February 10, 2021
Absolutely love my piece of Glass. I'm already looking where I can have more glass so I can order more! A special thank you to Helen who has gone above and beyond for me. She has been a star.
Testimonial by
Sarah Hogg
5 star review
January 04, 2021
We have been using Express toughening for a number of years, mainly for glass screens and Toughened Glass for balustrade. The company are always reliable, deliveries always on time and friendly helpful service. Aintree lofts
Testimonial by
Sam Richardson
5 star review
November 16, 2020
Fantastic service, fantastic prices and fantastic products - I could not recommend Express Toughening highly enough - I got an immediate response to my request for a quotation, and Helen was so helpful in answering my questions. Order placement was easy and everything arrived exactly on time and as promised. I won’t look anywhere else for my next order - great prices (way cheaper than other quotes) and great service! Thank you!
Testimonial by
Tony Owen
5 star review
October 09, 2020
Nice to company to deal with and were very accommodating in a difficult circumstances.
Testimonial by
Michelle Strauss
5 star review
October 02, 2020
Couldn’t fault the the service I received from Sean and his team at Express Toughening. Ordered my bespoke toughened glass units at 13:30pm on the Thursday and collected 08:00 Friday morning. Quality product and a great service.
Testimonial by
Matty Air Jr
5 star review
September 30, 2020
Extremely easy company to deal with, glass ordered weeks ago and asked for a specific delivery date due to glass testing and no one being onsite. Delivered on time and when asked for other types glass stated they couldn't help but recommended an equally helpful company!! wouldn't hesitate to use again. Andy.
Testimonial by
Andy Beviere
5 star review
September 22, 2020
We just completed an International order with ETL from Nigeria, our client Behere Nigeria an upscale Botique Hotel in Abuja required Starfire toughed glass not available locally for it's bathroom enclosure, so we contacted express toughening and right from the get go ETL Sean Aston, System Processing Director, was very helpful with every single detail, and information we needed and also help provided clarity on the wall brackets we required. Even with Covid-19 impacting on lead times and delivery for business this season. Our order arrived our shippers warehouse on time,secured and intact and shipping arrived on time and most importantly safe,none damaged at our sight in Abuja in just under 4weeks. One very happy client and we look forward to doing more business in the future with ETL.
Testimonial by
Triple-T Premium Estate
5 star review
September 11, 2020
A massive Thank you to Helen from Express Toughening for being so patient, co-operative and helpful with my orders. She resolved a re-make without any fuss and in an extremely timely manner. If you want glass - go to Express Toughening and ask for Helen!
Testimonial by
Kiron Kular
5 star review
September 02, 2020
Good set of chaps
Testimonial by
Mark Jackson
5 star review
July 27, 2020
Superb customer service from the Express Toughening team - when I made a mistake on my order online, they dealt with the issue quickly organising partial refund immediately. My order arrived quickly and their courier messaged me before delivery to check I was in. Quality product at the best price I found online.
Testimonial by
Andrew Cooke
5 star review
July 17, 2020
Brilliant service and communication from Helen. Delivery was straight forward which is appreciated. Will definitely use them again if required.
Testimonial by
Trevor Grigg
5 star review
June 04, 2020
Will recommend this business to everyone fantastic service extremely easy to deal with and very quick no delays very very good
Testimonial by
Adam Backshall
5 star review
May 28, 2020
Testimonial by
Croitoru Constantin
5 star review
May 26, 2020
If you want it in glass ..this is your place
Testimonial by
Stephen Carless
5 star review
November 26, 2019
I bought a glass table top from Express Toughening and I am so happy with the product. Not only does it protect my dining table, but it also makes the table look really expensive! The seller was very knowledgeable and helpful and the delivery came really quickly. I would definitely recommend this company!
Testimonial by
Jessica86
5 star review
November 17, 2019
Absolutely brilliant service, quality, speed and ease of ordering. Helen D dealt with my initial enquiry before 9am, when J had sent it through late the night before. She came back with drawings and checked with my measurements with me, and was available to speak whenever I needed to over the next few days. The glazing is really affordable and is delivered quickly, cannot recommend enough, thank you Helen
Testimonial by
han man
5 star review
November 13, 2019
Excellent service, Helen was exceptionally helpful and I would recommend.
Testimonial by
Daniel Beardsley
5 star review
November 08, 2019
I cannot recommend Express Toughening highly enough. My dealings with Sean has been exceptional. As an Architect, I have placed several orders with him. Nothing is ever too much trouble and they deliver quality consistently.
Testimonial by
BT Mail
5 star review
October 01, 2019
Very good customer service and excellent prices. Thank you Kane Hopps for your help.
Testimonial by
Svetlana Nikitaeva
5 star review
October 01, 2019
Top Class service from start to finish. Ordered a large shower screen, several mirrors and some toughened glass. All were delivered quickly and communication was excellent right through to delivery. All this and with extremely reasonable prices. Highly recommend.
Testimonial by
Ryan Moscow
5 star review
October 01, 2019
Used these guys for my glass splashbacks - the office were really helpful, competitive prices and the finished product looks great.
Testimonial by
Gareth Bradley
5 star review
August 09, 2019
Priced up what I needed and these guys came in £1000 cheaper than my nearest glass supplier. Was a little worried by buying online, but recieved my quote from Sean and he was very helpful when o wanted to check my measurements etc. He kept me fully informed and managed to get my delivery to me very prompt. The delivery driver was very accommodating and helpful and I since learnt he was the owner of the company who still liked to get out and about. Saving a £1000 was a no brainer, I would not hesitate to recommend this company, at least give them the opportunity to price your job. First panel in with no hassle and then rain stopped play.
Testimonial by
Phil Rooks
5 star review
June 19, 2019
Bought from here as the price for a glass splashback was good and cheaper then alot of other places. Michael Heady from the company was amazing in guiding me get the sizes right and kept on top of the order from start to delivery.. would recommend!
Testimonial by
Mandeep Sahota
5 star review
November 09, 2018
Supplied glass for my balustrade. Transformed the house. Exceptional quality and absolute pleasure to deal with. Can’t recommend highly enough
Testimonial by
Sam Rosenthal
5 star review
August 08, 2018
Awesome service from first contact to delivery, friendly, efficient and at a very good price. Highly recommended
Testimonial by
Terry Jewell
5 star review
June 29, 2018
We are a electrical company and contacted Express for glass fronts for refurbished driveway lights at a very exclusive property. Adam advised us that we required Satin Frost toughned glass for the job. Emailed the sizes and paid for the glass and it was delivered next day at a very reasonable delivery charge. Perfect job with no issues, thank you.
Testimonial by
Steve Willsdon
5 star review
May 13, 2018
Testimonial by
Sean Aston
5 star review
April 27, 2018
I have used Express Toughening twice. The first time was incredibly impressive because having waited in vain for a quote from a local French company I gave up and went online and found Express Toughening, who sent me a quote within 24 hours! Thank you Michael Heady. The shapes were quite complicated. This first, large delivery to France arrived perfectly intact, very securely strapped to a pallet. The second order had a glitch somewhere in its planned delivery, and it looked as though it would miss my departure to France. However, an amazing lady by the name of Helen Doherty stepped in and sorted it out. She really went the extra mile, and it is now loaded just in time for me to catch the ferry. A very impressive result. Thank you.
Testimonial by
Martin Scotchmer
5 star review
April 17, 2018
I’ve used Express Toughening twice now and have been very impressed with the glass they have supplied and also the helpfulness of the staff. The first job was a couple of years ago when they supplied me with a 6mm satin frosted toughened glass door for our shower room. From my measurements they supplied a fabulous door which had the hinge and lock holes cut out and also took into account the out of square measurement of the door frame. It fitted a treat and is stunning to look at. More recently (late last year) they supplied me with painted toughened glass splash backs (7 items altogether in 6mm glass with the biggest being 2.1 metres long), all cut to my sizes and with numerous switch and socket cut-outs. My local glass supplier said they could not cut out the close together sockets and switches, but Express did and got it spot on! As with the glass door, the splash backs were delivered to me by Expresses’ own transport and without any problems and quality issues. After the scary bit of fitting them all the result is faultless and stunning. Thanks go to Alex who helped me with the ordering process and technical aspects of glass splash backs.
Testimonial by
Brian White
5 star review
April 03, 2018
From the first phone call the company stood out and I felt that my order mattered and would be delivered to me in one piece. They helped with the order as it was for an animal enclosure and needed to get the right glass inserted. Then the builder broke a pane and again their service levels were top. They even posted me additional polymer coating. I could not recommend them high enough. Special thanks to Helen Doherty who was always very positive and informative on every call.
Testimonial by
lindsay mckenna
5 star review
March 07, 2018
First rate experience with Daniel over three orders (20 pieces of glass). Assistance in measuring, prompt friendly delivery and a high quality finish.
Testimonial by
Barry Bowen
5 star review
March 05, 2018
Daniel Beirao at Express Toughening has been brilliant dealing with my orders and any problems I have had. Always fast to respond and very helpful. I recommend this Daniel and Express Toughening to anyone looking for any glazing solutions.
Testimonial by
Andy Gregory
4 star review
March 02, 2018
Testimonial by
Atanas Nikolov
5 star review
March 02, 2018
Testimonial by
Dave Hayden
5 star review
December 20, 2017
Testimonial by
Ciaran Leyne
5 star review
December 18, 2017
Testimonial by
Dominic
5 star review
November 29, 2017
Simply the best. I have done splashbacks,mirrors and clear glass panels for the last 12years trading as Topjoint Glass. I have used all the major glass processors between Norwich and West London including by appointment companies and none come close to Express Toughening. Michael Hardy from trade counter is the star of the show for me. Always helps me out with great product knowledge , great prices, top quality glass and fast. they really are the one stop shop for glass. Why go anywhere else.
Testimonial by
Paul Ellender
5 star review
September 27, 2017
After being seriously let down by a local glass company in Maidenhead I did some extensive web searching and came across Express Toughening. I sent an email with a few questions and Sean replied very quickly. Their prices are excellent and they delivered next day. I wish I found them weeks ago... One very happy customer!
Testimonial by
Robert Newnham
5 star review
September 15, 2017
I needed some toughened laminate urgently to complete an order, from the initial phone call to sales, to the driver who delivered I cannot fault this company, everyone is a credit, professional to the end, Shahara in sales was our point of contact, she was amazing. Thank you so much for reinstating my confidence in U.K. Companies customer service, please keep it up.
Testimonial by
Kev Hunt
4 star review
September 15, 2017
Testimonial by
Ligita Balsyte
5 star review
September 06, 2017
No Faults whatsover...
I contact Express Toughening with an urgent order, Shahara in Sales was superb and acted professionally and courteously whilst dealing with me, proper communication was given at every stage and they concluded my order 1 day ahead of schedule. This company has given us hope that Customer Service is not extinct, it does exist in business today. Thank you again to Express Toughening, a job well done, i would recommend these to anyone without any hesitation.
Truly amazing
Testimonial by
Kev Hunt
5 star review
September 05, 2017
I recently had a need for some Toughened Laminated glass. The chaps at Express Toughening were brilliant with the wealth of knowledge and advice they were able to provide me with. I obtained a number of quotations and this was by far the most competitive and the fastest turnaround. My glass arrived on time for my project and was completed within 4 working days. The Customer service was fantastic with polite and efficient staff throughout the whole process. Excellent service, friendly and courteous staff. Would most certainly recommend them.
Testimonial by
SKD
5 star review
July 30, 2017
Highly recommended. Excellent, fast, and friendly service. Special thanks to Alex, who arranged for me to collect a very small order (£15-worth) in person, rather than insisting on a £52.50 delivery charge. The glass was exactly as ordered and was a perfect fit for my display cabinet doors.
Testimonial by
Pierre Twick
5 star review
July 30, 2017
Highly recommended. Excellent, fast, and friendly service. Special thanks to Alex, who arranged for me to collect a very small order (£15-worth) in person, rather than insisting on a £52.50 delivery charge. The glass was exactly as ordered and was a perfect fit for my cabinet doors.
Testimonial by
Pierre
5 star review
July 04, 2017
Got some bespoke fire rated glass from them to replace some borrowed light window panes situated above some internal doors in my house.

They were quick to manufacturer/deliver and one of the cheapest companies I found. Very helpful staff too.
Testimonial by
KW
0 star review
June 29, 2017
From the first order over the phone to personal delivery by a Director in the UK before we left for France, the whole process was slick, efficient and as promised. Sales and after sales have been extremely customer focused and we will use them again. Thanks Express Toughening.
Testimonial by
Kim Trevallion
5 star review
June 07, 2017
I recently used Express Toughening and was really impressed. A particular mention of Jack Sutton who gave great advice and dealt with my order in a very efficient way. The product actually surpassed my expectations - a circular piece of toughened glass to be placed over a garden well some 26 meters deep. Philip Mason, Rochechouart, France
Testimonial by
Mason Philip
5 star review
May 25, 2017
A very professional team, any imaginable glass option is available. Most impressive is the price and lead times for a pure bespoke product! Highly recommend to check them out before bothering with other companies.
Testimonial by
MicroAlex
5 star review
May 19, 2017
Some glass was required - Express toughening delivered over and above expectation. This is the only company to use. Hayley was fantastic and dealt with our order fabulously. Well done team ET
Testimonial by
Paul Hubbard
4 star review
April 05, 2017
Fast turnaround on orders. Mostly deliver, but can collect for trade customers. Every kind of glass you can imagine cut to mm accuracy by laser.
Testimonial by
Shahbaz Saleem
5 star review
April 04, 2017
Fast quotations, fast processing and on time deliveries. Without doubt this supplier is at the top of their game. I have used nearly every major glass supplier and they all have similar excuses for non performance. Adam does not mess around and tells you straight without the plethora of excuses that other companies use. Used them a lot of times and will continue to use them.
Testimonial by
Gavin Millett
5 star review
November 16, 2016
Great product and most importantly, amazing customer service. We ordered 12 bespoke pieces of glass for our stairs, a couple of which had minor issues with. Dan organised replacements in super fast time at no extra cost - the true sign of a quality company! You guys should be proud of what you do there, we’re just finishing off building our house, and if all suppliers/trades had been this good I’d have less stress lines and more hair!!
Testimonial by
Wayne Campbell
5 star review
September 24, 2016
Testimonial by
Mark H
5 star review
June 11, 2016
Testimonial by
Claudiu Ciordas
5 star review
June 10, 2016
I was looking around online and was receiving some real high quotes with a delivery time of between 6-8weeks. I called toughened glass and spoke to Sean, he was more than helpful and regardless of the emails and calls i made, he would always accomodate me. The quote i received was half the price of quotes i was receiving online, on top of that, i received my glass within 4 working days of placing my order. Within 5 days of my order having been placed, my glass is in place, perfectly cut and polished. I will definately be recommending this company to anybody that asks. It is refreshing to have dealt with a company that has its customers interests at its core and Sean is an asset to th e company. Am unable to recommend this company highly enough. Absolutely great . 5 stars. * * * * *
Testimonial by
Mark Hutchison
5 star review
May 12, 2016
Excellent level of customer service, from offering advice to assist in choosing the most suitable glass to prompt helpful delivery.
Testimonial by
Claire Lock
5 star review
April 06, 2016
Excellent Service and Fast Delivery, Turned around my order in 24 hours! will use again, definitely recommend.
Testimonial by
Richard Martin
5 star review
February 26, 2016
Excellent communication from the team there, good prices and wide range of products. Will be using again.
Testimonial by
Dan Harris
5 star review
February 09, 2016
Amazing Service. Great prices. Excellent Company. Would definitively order with them again. Thank you :)
Testimonial by
Nathan Bather
5 star review
January 07, 2016
I've just replaced my wooden staircase balustrades with toughened glass. I used Express Toughening to supply the 10mm thick glass panels. I company is very professional and helpful. The project went well. Thank you Express Toughening.
Testimonial by
Mohan Purewal
5 star review
December 22, 2015
Very competitive prices, best I could find. Delivery was very fast for bespoke sized glass. One of my glass panels was chipped, I contacted one of the team and it was re made and delivered within 1.5 days. Great service and coms. Thanks.
Testimonial by
Stuart Hampshire
5 star review
October 29, 2015
I want to express my complete satisfaction with the service and quality of the product I received from this company. After ordering a glass shelf I asked for various alterations to the product and my request was handled with promptness and courtesy. I want to thank Helen at Express Toughening and say it was a pleasure to deal with you. Highly recommended. Thank you.
Testimonial by
Barry Hughes
5 star review
October 17, 2015
Fantastic company. I've been using these guys for around 3/4 years, not only do they complete our orders in very short notice, they delivery and exceed our expectations...9/10 we have ordered on a Monday and been delivered Wednesday, around 20 pieces at a time... Keep up the good work!!!
Testimonial by
Gary Howell
5 star review
October 16, 2015
Ordered a massive glass table top, paid, picked it up Saturday morning. I can't fault the service. Den
Testimonial by
Den Middleditch
5 star review
October 08, 2015
Testimonial by
Leeroy Smartt
5 star review
October 08, 2015
Very helpful and reliable service. would recommend to anyone.
Testimonial by
DJ10
5 star review
March 21, 2014
I just wanted to write review about the service and products that was supplied by Express Toughening. They gave me great advise which saved me money rather than telling me about more expensive products that would have had the same effect. The delivery was quick and the fitters they recommended were excellent. A special mention about Adam Curtis who 'held my hand' all the way through the process. You don't see much of this level of customer service these days. Will definitely be using them again.
Testimonial by
Craig Sandford
4 star review
October 21, 2013
I ordered a painted splashback and the service & product received were excellent, I called the company and got a quote over the phone and ordered there and then. customer services were very helpful with the questions i had and my order was delivered within a week. great service!
Testimonial by
Katie Holden
Express Toughening Ltd. 4 out of 5 based on 81 ratings.

Gallery

Products & Services

Conservatory Glass

Crackle Glass

Glitter Glass

Laminated Glass

Tinted Glass

Toughened Laminated Glass

Toughened Glass

Glass Floor

Glass Partitions

Glass Doors

Glass Shelves

Balustrades

Bathroom Splashbacks

Kitchen Splashbacks

Glass Table Tops

Shower Screens

Mirror

Shower Screens

Printed Glass

Painted Glass

Patterned Glass

Obscure Glass

Walk on Glass

Low E

Express Toughening Ltd General Description

With over 20 years’ experience Express Toughening Ltd are one of the UK’s leading bespoke toughened glass manufacturers – supplying high quality products for both commercial and residential projects.
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2024/12/22 12:38:39